FAQs

Q?

What’s the best way to contact Ory Custom Florals?

A.

Simply GIVE US A CALL at 301 865 8860. If we are not available when you call, please leave your phone number and the best time to reach you - and we'll call you back.

Q?

Why don’t you prefer EMAIL?

A.

We're a production-oriented company and don't always have someone at the office computer system. We prefer to speak directly by phone to ask any questions we may have. Often, an EMAIL will not even include a person's full name or a phone number - just the email address. A brief phone call is often much less time consuming than back and forth communication through EMAIL. Besides, in a day when things are getting so impersonal, we like to provide more personalized service to YOU.

Q?

Do you have a retail store?

A.

We have a SHOP and PRODUCTION FACILITY located at 71 West Main Street in Historic New Market, Maryland. Hours are by appointment - or, if we just happen to be there we'll be happy to help you out. As we do events almost every weekend, our day off is normally on Monday. You can always call us at 301 865 8860 just to make sure. If no answer, please leave us a message as we may be out delivering flowers.

Q?

Do you deliver flowers?

A.

YES! We do all kinds of flower deliveries. Please GIVE US A DAY OR TWO NOTICE so we can bring flowers in especially for your order. We don't just stock a lot of flowers because we don't want to sell flowers that have just been sitting around our shop. And if you prefer to pick your order up from our salon that's fine!

Q?

How do we go about booking a WEDDING or SPECIAL EVENT with Ory?

A.

Set up an appointment for a FREE INITIAL CONSULTATION with us. From that meeting we'll have enough information to create a written proposal for you listing all deliverables and pricing. Just call us at 301 865 8860. If no answer, please leave us a message.

Q?

Are you a member of FABNET?

A.

YES! We are proud members of FABNET.

Q?

Where do you do Weddings and Special Events?

A.

We normally produce florals for Weddings and Special Events in Suburban Maryland and Baltimore, Maryland. We've been to Washington DC, Northern VA, Gettysburg, PA, and will travel out-of-town when the project intrigues us.

Q?

Will you fill a corsage or boutonniere order?

A.

ABSOLUTELY! Just give us a day or two advance notice and we'll create something very special just for your occasion.

Q?

Does Ory Custom Florals produce SYMPATHY and FUNERAL ARRANGEMENTS?

A.

Yes. We're sorry you have to order flowers for that reason. We will do everything possible to accommodate your special request.

Q?

Can I bring in my own container for you to fill with fresh, silk or preserved flowers?

A.

Yes. Just give us a call at 301 865 8860 to set up a time to bring it in, tell us what you are looking for - and a few days or so to produce the final piece.